Call Us: +49(0)30 85 71 77 78

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Customer Service

Shipping & Delivery
All orders will be shipped via DHL upon reciept of payment.  Orders within Germany normally take about 1-2 days.  Orders within the EU take about 4-5 days.  For orders to Iceland, Switzerland, or Norway, please allow 6-7 days for delievery.
Privacy & Security
We won't sell your information.  Each of our customers is part of the derby community, so we'll always treat you the way we'd want to be treated.  That included your personals.
Returns & Exchanges
To make a return/exchange, go ahead and just send us the items back via post with a note including the details of what you'd like to have or your account details where we can transfer the refund.
Payment, Pricing & Promotions
You can pay for your Online order via bank transfer or with paypal/credit card. All prices are set by the manufacturer and promotions are temporary.  Any sale of discounted items are final.
Viewing Orders
To view your order, login to your account and select 'My Account' from the menu at the top of the screen.  Contact us if you are having any problems.
Updating Account Information
To update your account, login to your account and select 'My Account' from the menu at the top of the screen.  Contact us if you are having any problems.
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